Hwa-Wei Lee

The development of knowledge management in recent years has become the key concern for librarians and libraries.

In the business world, knowledge management has been regarded as strategically important for organizations to gain a competitive advantage over their competitors, to add value to their products, and to win greater satisfaction from their customers. In the library world, there is a lesson to be learned from the business world. Knowledge management is as important for libraries as for the businesses minus the competitive, proprietary, and moneymaking concerns.