Throughout recent years, a vast amount of money andtime and brains has been employed in overcoming sales resistance, i.e. in inducing unoffending persons to waste their money in purchasing objects which they had nodesire to possess. It is characteristic of our age that this sort of thing is considered meritorious: lectures are given on salesmanship, and those who possess the art arehighly rewarded.
All this is connected with a quite elementary mistake, namely, failure to realise that what a man spends in one direction he has to save in another so that bullying is not likely to increase his total expenditure. But partly also it is connected with the notion that a man’s working hours are the only important part of his life and that what he does with the rest of his time is unimportant unless it affectsother men’s working hours.
Throughout recent years, a vast amount of money andtime and brains has been employed in overcoming sales resistance, i.e. in inducing unoffending persons to wastetheir money in purchasing objects which they had nodesire to possess. It is characteristic of our age that this sort of thing is considered meritorious: lectures are given on salesmanship, and those who possess the art arehighly rewarded. Yet, if a moment’s consideration is given to the matter, it is clear that the activity is anoxious one which does more harm than good. Some hard – working professional man, for example, who hasbeen saving up with a view to giving his family a pleasant summer holiday, is beset in a weak moment bya highly trained bandit who wants to sell him a grand piano. He points out that that he has no room largeenough to house it, but the bandit shows that, byknocking down a bit of wall, the tail of the piano can bemade to project from the living room into the bestbedroom. Paterfamilias says that he and his wife do notplay the piano and his oldest daughter has only justbegun to learn scales. “The very reason why you should buy my piano” says the bandit. “On ordinary pianos scales may be tiresome, but on mine they have all thedepth of the most exquisite melody.” The harassed householder mentions that he has an engagement andcannot stay any longer. The bandit threatens to comeagain next day; so, in despair, the victim gives way and his children have to forgo their seaside holiday, while his wife’s complaints are a sauce to every meal throughout the summer.
ReplyDeleteIn return for all this misery, the salesman has a merecommission and the man whose piano is being sold obtains whatever percentage of the price presents hisprofits. Yet, both are thought to have deserved well of their country since their enterprise is supposed to be good for business.
All this topsy-turvydom is due to the fact that everythingeconomic is looked upon from the standpoint of the producer rather than of the consumer. In former times, itwas thought that bread is baked in order to be eaten; nowadays we think that it is eaten in order to be baked. When we spend money, we are expected to do so not with a view to our enjoyment of what we purchase but to enrich those who have manufactured it. Since the greatest of virtues is business skill and since skill isshown in making people buy what they don’t want ratherthan what they do, the man who is most respected is theone who has caused the most pain to purchasers. All this is connected with a quite elementary mistake, namely, failure to realise that what a man spends in one direction he has to save in another so that bullying is not likely to increase his total expenditure. But partly also it is connected with the notion that a man’s working hours are the only important part of his life and that what he does with the rest of his time is unimportant unless it affects other men’s working hours. A few clergymen, it is true, speak of the American home and the joys of family life, but that is regarded merely as their professional talk, against which a very considerable sales resistance has grown up. And so everything is done for the sake of something else. We make money not in order to enjoywhat it provides but in order that in spending it we mayenable others to make money which they will spend in enabling yet others to make money which…. But the end of this is bedlam.
If politics is to become scientific, and if the event is notto be constantly surprising, it is imperative that ourpolitical thinking should penetrate more deeply into thesprings of human action. What is the influence of hungerupon slogans? How does their effectiveness fluctuatewith the number of calories in your diet? If one manoffers you democracy and another offers you a bag of grain, at what stage of starvation will you prefer the grain to the vote?
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