Collecting knowledge is the easy part of knowledge management. We’re not constrained by information, we are constrained by sense making ... what to do with the information.
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Knowledge management processes:
- Generating new knowledge.
- Accessing knowledge from external sources.
- Representing knowledge in documents, databases, software and so forth.
- Embedding knowledge in processes, products, or services.
- Transferring existing knowledge around an organization.
- Using accessible knowledge in decision-making.
- Facilitating knowledge growth through culture and incentives.
- Measuring the value of knowledge assets and the impact of knowledge management.
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